For decades, jobs have been broadly divided into white-collar (office-based, managerial, or professional roles) and blue-collar (manual labor, skilled or unskilled work). But with the evolution of industries and technology, a new category has gained prominence: gray-collar jobs.
In India, gray-collar jobs are becoming the backbone of the modern economy. These roles combine elements of both white- and blue-collar work, often requiring technical knowledge, customer interaction, and operational skills. Delivery executives, drivers, technicians, security staff, customer service representatives, and field sales agents are some prime examples.
This blog explores the rise of gray-collar jobs in India, their importance, and how they are shaping the future of work
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