The world of work is changing fast. Gray-collar workers need more than just technical know-how; they need soft skills too.
Here are the top skills for success:
- Communication Skills – Clear interaction with customers and employers.
- Time Management – Balancing multiple tasks efficiently.
- Basic Tech Skills – Using apps, navigation, and digital tools.
- Problem-Solving – Quick thinking in everyday challenges.
- Customer Service – Building trust and repeat business.
Learning these skills can help gray-collar workers grow faster in their careers.